Stream Schedule & FAQ

Stream Schedule

DAY: STREAM: CHANNELS: TIME:
Sunday      
Monday      
Tuesday World of Tanks Community Stream

Twitch

Facebook

YouTube

14:00-16:00 PT
16:00-18:00 CT
17:00-19:00 ET
Wednesday      
Thursday World of Tanks Community Stream

Twitch

Facebook

YouTube

14:00-16:00 PT
16:00-18:00 CT
17:00-19:00 ET
Friday Sofilein Twitch 05:00-06:30 PT
07:00-08:30 CT
08:00-09:30 ET
Saturday AirG Twitch 21:00-23:00 PT
23:00-01:00 CT
00:00-02:00 ET

Frequently Asked Questions

Balance

Q: When is Wargaming going to balance [insert tank name]?
A: We're already working on an overall tech tree rework beginning with the E-100, Leopard I, IS-4, STB-1, and Kranvagn. Read more about it in our 2019 sneak preview.

Q: When is Wargaming going to 'fix' or 'balance' Arty?
A: We're currently working on adjusting the way artillery behaves in World of Tanks beginning with adjustments to the stun system. More changes are on the way. Read about it in our SPG rebalance article.

Q: When is Wargaming going to remove Arty?
A: Artillery is an entrenched part of the World of Tanks gameplay ecosystem and removing it would require a massive overhaul of the game, including map design and tank balancing. Currently, we don't have any plans to remove artillery from the game.

Q: When is Wargaming going to balance Premium Ammunition?
A: We're currently testing Premium Ammunition balancing on our Sandbox server. If you need instructions on how to apply and help us test these changes, please read this Reddit thread.

Matchmaking

Q: When is Wargaming going to fix matchmaking?
A: Good news! We just made a few changes to the matchmaker. If you're unhappy with the current iteration please keep in mind that that World of Tanks is a dynamic, ever-improving game and our matchmaker will continue to evolve and improve with the feedback and data we gather. For more information about the changes we've made please read our matchmaker improvement article.

New Features

Q: What new features are on the way?
A: We've got plenty of great stuff planned. For details, read our 2019 sneak preview.

Q: Can I hide my stats?
A: We're currently working on an anonymizer for player stats.

Q: Will Wargaming add [insert tank line]?
A: We can't discuss which tank lines are coming, but rest assured that our devs love adding new tank lines and they could possibly be working on the line you're thinking about.

Q: When is Tank Rewards coming back to North America?
A: We're working on bringing back an all-new and improved Tank Rewards, we expect it to launch in June.

Q: When will Wargaming remove team damage?
A: As with any change to our fundamental gameplay, such a change will require substantial testing. Our Ranked Battles team has already begun to experiment with removing team damage.

Q: When will we be able to avoid specific maps?
A: Our "map ban" feature is now in the game. Read more about it in our first look at the feature. WoT Premium account owners will be able to exclude an additional map on top of the one map already available for all players.

Reporting

Q: What should I do if I'm shot and damaged by a friendly tank?
A: We have an automated system that tracks friendly fire incidents not only for a specific battle but also for the offender’s account. In North America, we also accept team damage reports from players. If you'd like to submit a report, please send in a Support ticket.

Q: What constitutes physics abuse?
A: Read about physics abuse on our Support portal. If you think a player has been abusing the physics system, please submit a ticket.

Q: How do I report in-game bugs?
A: Please see our Support portal for more information and to submit a ticket.

Q: What do I do if I find an in-game asset (building/rock/terrain) that doesn't match its hitbox?
A: Please contact our Support team by creating a ticket. Name the ticket "Terrain discrepancy" and please provide video or a replay.

Miscellaneous

Q: When is the Console version getting [insert feature]?
A: Unfortunately, we aren't the console developers so we don't have any information about what's happening with the development of World of Tanks on consoles.

Q: Why did you remove the all-chat?
A: At the time all-chat was removed it wasn't feasible to separate the chat into groups of active (alive) players and dead players. As a result, players who had been killed in battle could give away the positions of their teammates. Until we can separate the chats, we likely will not be able to bring it back.

Q: When will [insert tank name] be on sale again?
A: We regularly rotate through tanks, bundles, and discounts that are offered. Patience is key!

Q: When is the [Crew/Ammo/etc] rework happening?
A: We do our best to keep you updated on what we know about planned or anticipated changes. However, at any given time we may not have specifics or updated information to share.

Q: What happened with World of Tanks eSports?
A: We shut down WGLNA and it likely won't return in the same form, largely because the format was so vastly different from standard World of Tanks gameplay.

Q: Why can't I use a training room by myself?
A: Every match played on a server creates an instance on the servers, training rooms included. Because of that our devs have required each training room include at least two players to reduce the strain on the server. This could change in the future.

Q: What's Wargaming's plan to bring back old maps?
A: Old maps may return in the future. The current 30+ maps in the game had to be entirely overhauled for our new graphics engine and bringing back old maps requires substantial time and testing.

Q: Are there plans to add weather effects?
A: There's a lot to consider with weather effects, including how it would impact gameplay and players with lower performance computers. Players already have some difficulty understanding the spotting mechanic and adding a weather system may complicate that if it impacts view range and concealment. Otherwise, adding visual-only weather effects would be cool.

Q: When will we get server transfers or cross-server interaction?
A: Server transfers were done between NA and APAC and proved to be too complex to undertake en masse without dedicating a lot of resources. Until a more streamlined system is built, server transfers and cross-server interaction won't be available.

Anticipated Changes -- Straight from the Devs

Answers below are taken directly from a recent developer AMA on Reddit

Q: Why were the 30B changes delayed?
A: We decided to go with a different plan for the 30B after reviewing initial test outcomes. It is a bit early to give you guys any details on it though, sorry.

Q: What about additional artillery nerfs?
A: Yes, we want to rebalance low levels. As the rest of the levels =) At the moment a series of Sandbox tests are running, where we are checking a different take on balance in the game. If that happens to be a good idea and community likes that, we will definitely make huge changes on low-mid-high levels. That will touch many aspects of the game if it proofs to be the right way.

Q: What about 430U changes?
A: Delayed still, could be postponed till after the Ammo rework similar to the E100.

Q: Any plans for the RHM Panzerwagen?
A: Nothing in particular at the moment. All plans are on hold until we will figure out the fate of the grand rebalance AKA shells rebalance that we are toying with right now.

Q: Any plans for E100 changes?
A: a. As for the E-100 line and Chieftain questions, both are on hold until we have tested the new approach to balance on multiple iterations of Sandboxes. If it proves to be the right way and the community appreciates that, we would do significant changes to all the tiers and lines that need it. If we see that it is not the way to go, we will be back to incremental changes.

Q: Why does the STB1 suspension only go one way?
A: It leads to lots of weird behaviors with auto suspension; on the other hand, using a manual ON/OFF switch like in SW TDs was, well, turning a tank in a TD so we cast this idea away.

Q: Will we get the "Awful Panther?"
A: Maybe.

Q: In regards to British LTs, is there any chance of changing the tanks chosen for this line?
A: Honestly speaking, we're unlikely to change it now, it's too late. However, we have a plan up our sleeves for how to give you guys access to some vehicles that didn't make it into the regular tech lines, for all nations (not just the UK). We are supposed to announce it soon and hope military history/armor fans like you will like our idea as much as we do.

Q: Is there a Crew/Skill rework planned?
A: Yes, it's in progress.

Q: Can you tell us about the planned costs for tanks in the Bonds Shop?
A: Vehicles we considering for the Bonds Shop at the moment are priced up to 20k. However, this is a subject to change closer to release.

Q: Are you planning to bring back any maps?
A: Right now, we are looking at what maps should be next, Pearl River is one of the candidates.

Q: Are you planning on tracking blacklisted maps?
A: Yes, we are using this as a data source. We are also conducting surveys from time to time and were quite puzzled that many of the blacklisted maps actually were on top of maps from the survey results. Soon we are planning to share some data with players.

Addressing Issues -- Straight from the Devs

Answers below are taken directly from a recent developer AMA on Reddit

Q: What can tell us about Ranked Battles in North America?
A: As for Ranked Battles in NA (and Asia as well), we are thinking about the compensation and preparing the following season to be on those regions as well. Well, just like it happened with the latest instance of Ranked Battles, some designs look much better on paper or during simulation than when they are going live. So instead of discussing things that do not exist, we think it might be much more beneficial to talk about something real that we developers and you players have experienced together. Community feedback on Ranked Battles this spring was clear, we are making changes now for the next season to make everything slick.

Q: How many people did Wargaming expect to reach gold league rewards in EU?
A: Well, we expected more people there than we've got, but not much more. The right question is, what is the skill requirement to be there? If we'd design it so anybody who put enough effort could reach GL it'd lead to a whole bunch of other concerns we already faced in previous years. Like, why are people with average skill are making it on top? The harsher threshold we set the less people who can get there, obviously. So the challenge here is to find the right ratio. We are not happy with the one we used for the last installment and will improve.

Q: What about the so-called "soap rocks?"
A: Havok doesn’t like our terrain, we are working with the Havok devs to resolve this.

Q: What about having Personal Reserves limited to battles rather than a set time?
A: Very seriously considering this one. Personal Reserves are an ancient piece of code though, the team has to clean up the schedule before cleaning up that code. Pending.

Q: Any plans to change the Japanese heavies?
A: We are pretty much ok with them so far. We are carefully watching their performance both with derp and AP guns.

Q: Will we be able to hide our profiles?
A: Yes, that's coming VERY soon.

Q: Any word on Sandbox server rebalancing?
A: This is a conception test iteration 2. This gibberish means, that nothing there except the idea itself is in its final form. A.B.: To the best of my knowledge we'll need at least two more shots to prove the concept (one for HE in general, one for SPG) before we will actually get to real numbers.

Upcoming New Info -- Straight from the Devs

Information below is taken directly from a recent developer AMA on Reddit

  • Japanese TDs? No details on the release dates, we are wary due to bad experiences with announcing release dates too far in advance.
  • New Japanese Tanks? Considered the 10.5cm medium Chi-Se, but we're not 100% about that. 
  • Other Japanese branches? Not yet, one branch at a time.
  • New mechanics (like dual guns)? Not yet, we are thoroughly researching different nations' tech trees to find something cool to build up next. Stay tuned.
  • New types of vehicles? Half-tracks aren't in the plans so far, wheeled TDs won't happen soon -- we've got to digest the lessons of the wheeled LTs first.
  • Selling more camo/skins? Yes, definitely. Not just selling, but giving away as well.
  • 3D tank customization? We are working toward 3D skins now. Full 3D customization functionality turned out to be quite a heavy load on performance for most of our players' specs.

Other Questions -- Straight from the Devs

Answers below are taken directly from a recent developer AMA on Reddit

Q: Why is Frontline designed like it is? Have you thought of other game modes? Why only attack/defend? Other styles? King of the hill? Capture the flag? War of Attrition?
A: We tried a lot of the ideas above while the team was working on Frontline. Doesn't mean that any new variations (symmetrical, different kind of asymmetry) willnever appear in the game.

Q: Any new marathons?
A: The game is taking rest after the marathons it's run. :)  Also, we hope to offer you something entirely different for the "back to school" period. Marathons are supposed to return right after.

Q: What about non-Premium tanks as Crew trainers by paying?
A: We've thought about this, but no details yet.

Q: How about changing Crew nationalities by paying?
A: Nope, not in the way you described.

Q: What data do you consider when balancing the game? Do you reference under-utilized non-Premium tanks?
A: We do. At the same time, many of those poor beasts more often than not are victims of the bad (or good) perception rather than poor balance if one will believe math.

Q: Any plans for changes to the tech wins/loss in Clan Wars?
A: AFAIK, yes.

Q: What about plans for optimization? Why do you prioritize FPS over ping?
A: Well, FPS is a function of the client and your PC computing power, while ping is essentially not. Just to be clear, it is impossible to prioritize one over the other while building the game. If something like that is happening to you, please double-check with your ISP, they are much more likely responsible for what's going on than we are.

Additional Q&As and AMAs

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