Reporting tournament issues
Issues and/or changes are reported through our CS Support Center. Details are listed below:
The category you will place your ticket will be Game Issues - Tournaments, Clans, and Strongholds - Tournaments
When submitting your ticket, please include the following information:
- Team name and link to the team:
- Tournament name:
- Date of the tournament:
- Issue:
For roster change request, include
IMPORTANT: Only the Captain of the team may request changes or alterations to a team, and they must be the ones who submit the ticket.
For rewards issues, include
- Placement in standings:
- Expected rewards:
For rules violations, include
- Replays of tournament battles:
- Rule violators team name and link to the team:
IMPORTANT: This is for tournament rule violations only, Fair Play violations or other offenses must be reported by choosing the Rules Violations>Report a Player category (then choose the appropriate category)