Disputes
A dispute is a claim against an illegitimate result by an opponent’s violation of a written Tournament rule.
Disputes must adhere to the protocol detailed below or risk having the dispute dropped by tournament administration.
- Disputes must be submitted immediately after the round has concluded.
- Disputes must be emailed to tournaments@wargamingamerica.com
- The email subject/title must include the word “Dispute:” followed by the name of the event for which you are filing a dispute.
- Disputes may only be filed by the team captain or any team member listed under team’s contact details.
Disputes must include the following in the body of the email or risk having the dispute dropped by tournament administration:
- In-game name of the player submitting the dispute
- Name of the Tournament
- Your team’s name with a link to your team’s page created for you during registration
- Your opponent’s team name and a link to your opponent’s team page created during registration
- Reason for dispute: e.g. “I would like to report the team for using a tank that was not allowed, the StuG III.”
- An attached replay of the disputed battle(s)
Additional notes:
- Opposing team captains will be alerted of the dispute by forum PM after the dispute is processed.
- Captains are responsible for monitoring their PM inbox.
- Three upheld disputes during a group stage reverses all scores from the offending team for that round.
- One upheld dispute during playoffs disqualifies the offending team from that round.
- Publicizing disputes prior to resolution is subject to penalties at tournament admin's discretion, not limited to:
- Disregarding the dispute
- Immediate team disqualification
- Removal of offending player from the event